Lisa J Lagorio

Owner & Managing Director

Lisa founded Able Access UK with over 19 years of experience and a will for it to become the most reliable, honest and ethical company of its kind, her belief is that everyone is worthy of respect and deserves to be valued regardless of financial circumstances, physical or mental ability. She encourages links with local authorities, charities and looks to strengthen relationships with the local community.

Lisa manages the company on a daily basis to ensure it stays true to her original vision; that Able Access UK is not only a wonderful company to work with but also to work for and one that embraces modern technology, encourages training, innovation, education, superior workmanship, high-quality products and is a happy and secure place to work.

Jason Robbins

Operations Manager

Jason’s experience in the building trade spans over 20 years, which includes 10 years specialising in adaptation building works for clients with mobility restrictions or disabilities.

He trains all new sales and design consultants regardless of their previous ability to follow the Able Access UK way of careful and compassionate trading ensuring the client never feels any pressure throughout the process and his positive attitude and passion for the company shows through in everything he does.

Louise Birch

Finance & H.R. Manager

Louise has worked in finance for over 32 years, which is surprising as she claimed to still be 21 at her last birthday.

Alongside raising a family Louise gained her honours degree 15 years ago in accountancy and bookkeeping. Human Resource management was of interest to her and she also completed employment law qualifications amongst others whilst at university.

Louise’s combined experience in these areas and her hilarious sense of humour have become a real asset to the business.

Nav Kalcutt

Contracts Co-ordinator

Nav brings over 13 years of customer relations experience to Able Access UK.  She carved out a niche of her own within the company in no time at all and has risen to become a co-ordinator in our contracts department, she spends her days liaising with contractors, managers, medical professionals and customers, in order to achieve the best results from the very start and all the way through to the end of the job.

Her unique combination of skills has massively contributed to the success of the contracts department and has enabled AAUK to fulfil further major contracts to Birmingham City Council amongst other large companies, yet Nav is constantly looking for ways to improve department processes and customer satisfaction.

Carl Robbins

Contracts Manager

Carl’s experience in the construction industry spans over 18 years, which includes 8 years managing construction sites and ensuring all his jobs run smoothly through experience and rigorous preparation.

Carl oversees the health and safety for the company in order to maintain our excellent standards and also encourages extra training for all; whether they be employees or sub-contractors.

Carl is always seeking to improve standards and his can-do personality makes him a pleasure to deal with.

Catherine Saunders

Contracts Co-ordinator

Catherine has applied her 14 years of multi-skilled administrative business experience to our Direct Works programme which has resulted in huge success and created further opportunities for Able Access UK to work with various local authorities.

Catherine has now grown into the role of contracts co-ordinator in the contracts department and is taking on a further challenge of mastering the equipment services Able Access UK provide to Birmingham City Council amongst others, which will in turn enable us to expand even further across the Midlands.

Paul Tonks

Sales & Design Manager

Paul brings with him over 12 years of home and bathroom design and installation experience and is a keenly focused on providing a specialist home adaptation to suit the client’s unique requirements. Paul has spent years installing specialist home adaptations and really is the best person to help you back to independence.

Our clients love Paul for his warm, nothing is too much trouble attitude combined with his knowledgeable approach to design. Paul is adding so much to the sales and design department and is expanding our product range across the board.

Victoria Fraser - Contracts Administrator

Victoria Fraser

Contracts Administrator

We are really happy to welcome to the team Contracts Administrator, Victoria Fraser, who has gained her previous 16 years’ customer service, administration and personal assistant experience working alongside all the regional managers in the nationwide company Wickes.

Viki has a very calm and capable personality that has allowed her to dive straight in to the role and made the rest of the team feel like she’s been here for years already!

We’re all really excited to see what she will add to our little Able Access UK family!

Anthony Birch

Finance Co-ordinator

We are really happy to welcome Anthony to our Able Access UK family and give him his very first job! He came here on work experience a few years ago and then again more recently. Whilst here he was able to see what we did to give people their independence back and decided he wanted to make a difference not just get a job after he successfully completed his three A levels.

“I had a great time working at Able Access UK before due to the people that worked there and what they do to help their customers, they supported me throughout the whole experience. So, when the opportunity arose, i jumped at the offer to work here again… Officially. I can see myself working here for a long time to come… unless i win the lottery of course!”

Charles Frost


We hit a really busy period in Autumn 2019 and needed a temporary additional driver and our regular agency knew just who to send us.

Charles is a hard working, conscientious, positive, nothing is too much trouble guy. He immediately got stuck in and both staff and customers loved him and he’d quickly proved himself so we took him on permanently!

Charles has spent the last eight or so years as a HGV mechanic but never got to see his family and wanted a change of career with a better work-life balance so started at the agency in order to try out some new options. We are looking forward to developing Charles’ role within the company over the next few years and seeing where his skills will take him as he certainly has the right attitude!

Our Skilled Tradespeople

Able Access UK would not be where it is today without the many highly skilled trades people we use on a daily basis. Their loyalty to AAUK is a testament to the excellent pay and conditions we provide.

We are passionate about training and self-improvement whether it be for employees or sub-contractors we want to set a consistently high standard in services and workmanship. Not only that but if you work hard for us you can expect us to work as hard for you as we strive to break ground in new areas and provide a safe, secure and reliable working environment.

Join the Able Access team

Join the team!

Join the team!

If you want to work with an ethical company that cares about its employees and sub-contractors as much as it does about its customers then get in touch!

You can send your C.V. to

Whilst we do try our best, if you do not hear from us within 14 days of your application, please assume you have been unsuccessful on this occasion. We keep some applications on file if we believe there may be an opportunity coming up that you could be suitable for.